2025-07-01 - Updated
Privacy Policy
Sport Flare Pty Ltd
At Sport Flare Pty Ltd ("Sport Flare", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our app, website, and related services ("Services"), in accordance with the Privacy Act 1988 (Cth) (Australia) and the General Data Protection Regulation (GDPR) (EU/UK).
1. Information We Collect
We may collect the following types of personal data:
- Identity Information: Name, email address, date of birth, profile picture
- Contact Details: Email, phone number
- Usage Data: Log-in times, messages sent, team interactions
- Device Information: IP address, browser type, mobile device ID, operating system
- Location Data: Approximate geolocation (if enabled)
2. How We Collect Your Information
We collect personal information:
- When you register for an account
- When you use our Services
- Through cookies and similar technologies
- When you contact us or provide feedback
3. How We Use Your Information
We use your information to:
- Provide and personalise our Services
- Facilitate team and player communication
- Improve app functionality and user experience
- Comply with legal obligations
- Send notifications and important updates
4. Legal Bases for Processing (GDPR)
Under the GDPR, we process your personal data based on:
- Your consent
- The performance of a contract
- Our legitimate interests (e.g. improving our services)
- Legal obligations
5. Sharing Your Information
We may share your information with:
- Third-party service providers (hosting, analytics, support)
- Legal authorities, if required by law
- Sports organisations or clubs, with your consent or direction
We will never sell your personal data.
6. Data Transfers
Where we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).
7. Security
We take reasonable steps to protect your data, including:
- End-to-end encryption of messages
- Secure server infrastructure
- Regular security audits
8. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.
9. Your Rights (Australia & GDPR)
You have the right to:
- Access your personal data
- Correct or update your information
- Request data deletion
- Withdraw consent at any time
- Lodge a complaint with a data protection authority (e.g. OAIC in Australia or an EU DPA)
To exercise any of these rights, please contact us at privacy@sportflare.com.au.
10. Children’s Privacy
Our Services are not intended for children under 13. If we become aware that personal information has been collected from a child without parental consent, we will delete it.
11. Cookies and Analytics
We use cookies and similar technologies for functionality, analytics, and performance tracking. You can manage cookie preferences in your browser settings.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be notified via the app or email. Continued use of the Services after such updates constitutes acceptance.
13. Contact Us
Sport Flare Pty Ltd